Refund policy

All sales are final. Due to the limited nature of our releases and inventory availability, we do not accept returns, refunds, cancellations, or exchanges once an order has been placed.

Please review all product details, sizing information, and order information carefully before completing your purchase.

In the event that you receive an incorrect item or an item arrives damaged, please contact us within 48 hours of delivery with your order number and clear photos of the issue. Claims submitted outside of this timeframe may not be eligible for review.

TONAAL reserves the right to deny any claims that do not meet these conditions.

By completing a purchase through our website, you acknowledge and agree to this policy.